On getting started
First things first.
A strong start builds credibility. It sets the tone for everything that follows. The first 90 days are about listening carefully, understanding what matters most, and then being honest about the resources available to address it. Strategy matters, but execution depends on how you begin.
My Approach to IT Leadership
An approach built on 20 years across law, legal technology and regulated manufacturing. What follows reflects how I think about getting started in a new role, how I build a strategy grounded in evidence, and how I ensure that when it comes to delivery, things actually get done.
01
30 · 60 · 90 day plan
Listen. Shape. Deliver.
How I approach the first 90 days. Listen first. Then shape the priorities and deliver early wins.
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02
12 · 24 · 24+ month strategy
A Strategic Approach to IT
A three-horizon framework - what to stabilise now, what to build next, and the strategic questions that shape the firm's technology future.
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03
Principles for every project
Delivering Successful Change
Fifteen principles for why large projects succeed or fail. A framework I use with every delivery team. Think carefully, then move decisively.
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Guiding principle
Build the systems. Then the people will follow.
Systems and processes set the benchmark; they establish the floor. Principles and behaviours shape habits, and habits determine how high above that floor a team can reach.
Tools I'd Bring to the Role
These aren't off-the-shelf frameworks. When I spoke with Peter and Dan, three themes emerged: how to keep teams aligned through change, how to develop people when the firm is growing, and how to turn fragmented data into actionable insight. Each of these tools is a direct response to something you raised.
01
10Past Team Cadence
The structured meeting rhythm I use to keep a team connected, informed and accountable. Systems that set the floor.
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02
Tuckman Team Principles
The lens through which I measure and understand team development. Principles that determine how high above the floor a team can reach.
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03
CW's Heartbeat
A concept for a unified data platform. Data flows in from every system; insight flows out to every decision-maker, powered by Microsoft Fabric.
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